At CriterionDVD.com we accept the following payments online: American Express, MasterCard, Visa, Discover and PayPal. You may pay by mail with: money order, cashiers check, well concealed cash or personal check. CriterionDVD.com is secured with GeoTrust's True BusinessID utilizing the highest level of encryption and security possible. This means you can be rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated.

American Express, MasterCard, Visa and Discover Card

If you are purchasing with a credit card for the first time, we will contact the issuing bank to confirm your identity. We will only ship to the verifiable billing or work address. International orders may require additional verification for all MasterCard and Visa transactions.

PayPal

We accept PayPal from all verified domestic and international customers. PayPal is integrated with our site; you will be re-directed to PayPal to make your payment at the end of your transaction.

Money Orders, Cashiers Checks and Cash

All money orders, cashiers checks and cash should be in US ($) dollars. You must make your payment payable to: CriterionDVD.com

Personal Checks

We only accept domestic (USA) personal checks. All personal checks will require 5-10 business days for clearance. Please make your personal check payable to: CriterionDVD.com

MAIL YOUR PAYMENT TO:

CriterionDVD.com
P.O Box 690188
Orlando, FL 32869-0188

All “pay by mail” payments must be received within 10 days from the day of purchase.

Return Policy

All products purchased from CriterionDVD.com are guaranteed to be brand new and sealed. If you receive a defective DVD, you are welcome to return that DVD to us for even exchange or refund if a replacement copy is not available. You have 14 days to report any problem after you receive your order. You must email us at sales@criteriondvd.com with a description of the problem and your order number. Do not send anything back until you have received directions from us in response to your email.